Philips Therapy Mask 3100
The new Philips home-used CPAP mask for improving the sleep experience for OSA sufferers
Lloyd Spencer / Senior Industrial Designer
Andy Ma / Industrial Designer
Justin Shinn / Industrial Designer
Define "Home-used CPAP Mask"
Design refinement on Frame and Cushion/Pillow
CMF story and scheme
Assisting in VBA to evaluate the design outcome
The new Philips SRC Mask is an ultra-minimal, low-cost, nasal mask that uses a unique modular magnetic cushion attachment and digitally flatbed-knit headgear. Designed to promote wellness rather than to treat illness, it challenges the stigmas around CPAP masks today. It is built around a simple frame chassis with a modular, magnetic attachment that enables easy switching between two cushion types for optimal comfort.
Project Background and Goals
One of the major portions of the Philips SRC business deals with the treatment of Obstructive Sleep Apnea (OSA). A part of the system that treats OSA is the Patient Interface mask which is the primary point of contact to the patient in delivering therapy. Philips SRC design team aimed to develop a new mask product that helps improve the sleep experience for OSA sufferers by reducing the size of the mask overall, improving the experience of comfort, and simplifying the use and care of the product.
The new SRC mask development is challenging as it consists of three primary parts with different materials including:
Kick-off Workshop to Learn and Explore
We started a kickoff workshop to immerse into the project, collaborative exploration of and confirmation of design requirements through user-centric design. We spent one week designing out and building sketch prototypes, material investigation, construction techniques with our design partners (Engineer Team and Vendors). Iterative concept development focused primarily on the substructure of the mask, including draft patterning and prototyping of the selected ideas to allow us to focus down to a single direction.
Based on the design direction narrowed down in the kick-off workshop, we did another round of ideation sketches focusing on:
Comfort, Fit, Cleanability, and Usability
Cushion/ Pillow Refinement
“Consumer", not "Clinic"
Appropriate use of color and delightful patterns help separate Magneto from other CPAP Masks.
Moving away from neutral “clinical” colors allows us to integrate a more “consumer” facing look and feel.
Neutral greys / white colors were the appropriate choices for Philips in the past, but as the business evolves our color approach will follow suit.
Low-fi Prototype Testing
Through the wearing test of the low-fi prototype, we aimed to collect feedback of "Fit and Feel" from people who never heard of this project
The unmet needs we’ve ignored OSA consumers have both functional and emotional needs. However, ”innovation” in this space has only focused on the functional benefits, troubleshooting pain points but not connecting to emotional aspirations
“I don’t want to have this on and go to the bathroom. It reminds me of a pig.”
“When you put your mask on, you are sending a signal the lights are out. Not the signal that I want to convey, but I have to put it on because I am snoring.”
“It’s not an illness, it’s a condition”
“It’s nice to have someone who cares what it looks like.”